Sterling Travel Management

Phone +44 (0)23 8068 2610
Phone +44 (0)23 8033 0111
Sterling Travel : About Us : Client & Trade Commendations

Client & Trade Commendations

The Cytric Online Portal training was very helpful & informative, thank you.

Fashion Client, August 2019

We are as a company/group paying much more attention to air travel (distance flown, CO2 Emissions etc), and your management reports serve to record and provide that information in a very useful format. Thank you guys, we remain, as always, very happy with Sterling Travel Management and all the team.

Industrial Automation Client, July 2019

I did find the Reservations and Cytric Online Portal training beneficial and very helpful! Thank you very much.

Marine Interiors Client, July 2019

That's great work. Thanks for all your efforts.

Marine Interiors Client, June 2019

Thank you very much for catching my incorrectly saved name on my confirmed flight booking made on the online portal. I didn't spot this change caused by autocomplete in my browser. You've saved me a major headache.

Clinical Services Client, June 2019

Thank you for your time and for the very informative online portal's training session.

Fashion Client, May 2019

This is a brilliant service and makes it far easier for the teams located outside of London to attend meetings and training events.

Recruitment Client, May 2019

Wow the pricing for the BA flight is good, my other agency can't compete.

Technology Client, May 2019

I have to say the experience with Sterling Travel Management so far for me and a couple of colleagues has been fantastic.

Manufacturing Client, May 2019

Thank you so much for the great and very useful online portal training this morning. It is very much appreciated. It was my great pleasure to meet with the Sterling Travel Management Team. I know I will have a great support team if only I will need any help. Thank you once again.

Tea Production Client, May 2019

We really value the personal service the team at Sterling give us...It's always comforting to know that somebody who knows us and understands our needs is just at the end of the phone.

Agriculture Client, April 2019

Thank you for all the work you did in bringing together the myriad of flight, hotel and meeting room bookings and all the related confirmations attached to this. Plus all the checking you did for all the bookings in the days leading up to the team's departure. We couldn't have managed it all without you.

Education & Training Client, March 2019

Just wanted to say thank you once again for helping me to book my flight and especially a seat to Belfast yesterday it was much appreciated.

Education & Training Client, February 2019

We have just completed our training session with your Technical Support team, it all went well and we can't wait to get started now.

Explosive Threat Mitigation Services Client, January 2019

Had some really good feedback with the help your Technical Support has been providing following on from our online travel portal training.

Clinical Services Client, January 2019

Thank you for all your help and support over the past year. It's made our lives so much easier, thanks.

Food Supplier Client, December 2018

Great feedback on the upgraded Online Travel Portal and particularly the mobile app.

Food Supplier Client, December 2018

Thank you for your patience and excellent service as ever.

Software Client, December 2018

A colleague of mine told me how wonderful one of your Business Travel Consultants is to work with, how helpful she is and how well she understands our trips requirements and to get the best routing.

Electronics Client, October 2018

Your Business Travel Consultants are really efficient! I have also recommended your services to a couple of my colleagues.

Language Services Client, October 2018

Great and much appreciated! As ever, thank you to you and all at Sterling for you quick response and support on our query.

Training & Qualifications Client, October 2018

I have recommended your company and the great help you and your consultants have been.

Design Client, August 2018

We are pleased with the service we are receiving and looking forward to growing our business relationship moving forwards.

Aircraft Maintenance Client, June 2018

Absolute pleasure working with you.I would not hesitate to work with Sterling Travel Management again in the future.

Oil Industry Client, June 2018

I'd just like to say thank you and highlight the excellent help on every travel enquiry. I have been a somewhat challenging customer and I always get everything resolved very quickly.

IT Service Client, June 2018

You were most helpful and informative yesterday and any questions I will be in touch.

Fashion Client, May 2018

You've been very helpful yesterday and thanks again for fixing the system errors so promptly.

Fashion Client, May 2018

Everyone had a fantastic trip so thanks again for organising so well!

Insurance Client, May 2018

In terms of feedback, all went as planned, I was very pleased with the trip as were our guests.Thanks very much!

Insurance Client, May 2018

Thank you for your help over the past few days - great service!

Construction Client, April 2018

Your on-going support is very much appreciated.

Equipment Manufacturer Client, March 2018

This is the first time that we used Sterling Travel Management. As a new company with very limited resources we need a travel company that can fix complicated trips in a flexible way and be comfortable changing them at the last minute. Sterling ticked all of those boxes. Communication was good, I knew that delaying the booking would increase the price and the consultants were really patient with the last minute changes. You understood what I needed in terms of cost vs quality and the trip went well. All in all a good trip, thanks for your help and I look forward to talking to you again when I go back in the summer.

Microscopes Manufacturer Client, March 2018

I would hereby like to compliment one of your employees,for the excellent customer service provided me with this week. I ran into some difficulties whilst attempting to book some flights through your booking portal and the consultant was able to sort out the issue I had straight away, leaving me both somewhat relieved and very impressed with the enthusiasm to get to the root of the issue promptly. I am very pleased with the overall service that I receive from all the staff at Sterling Travel Management and I would not hesitate to recommend your company.

Games Manufacturer Client, February 2018

Thanks so much for your great support.

IT Service Client, February 2018

Many thanks for your continued high standard of services.

Software Solutions Client, January 2018

Thank you all for all your help and support during this long year. The Resource department, and me personally, would not have been able to meet all the deadlines and survive without your constant help and share of knowledge.

Marine Client, December 2017

Just a quick email to thank you for your help in planning my trip to China, I am back now and the trip went without a hitch. All the hotels and flights were great. Thanks again and I will contact you when I have any other travel plans.

Manufacturing and Consultancy Client, December 2017

Thank you for your support since August, we have had a really positive experience and looking forward to the roll out of the new booking tool in the new year.

Manufacturing Client, December 2017

Your staff have been really helpful as ever, even when I ask for the impossible!

Industrial Software Solutions client, November 2017

Thank you, excellent service as ever.

Information Systems Client, November 2017

We would like to thank you for your quick response and for managing our travel requirements in such a professional way.

Marine Industry Client, October 2017

Thank you for all your help over the time you’ve worked with us booking our travel. You are one of the best teams I have ever had the chance to work with and I think it should be said that each and every one of you are just a delight to work with. You’ve all been so efficient and saved me a lot of stress in my role.

Audio Visual Equipment Client - October 2017

Your Account Manager has been really helpful getting our account up and running. Your whole team have been fantastic!

Electronics Industry Client - October 2017

Please pass my thanks onto your Senior Operations Consultant. She was so helpful and made what was a complex itinerary very easy to understand.

Cargo Services Client - October 2017

Your out of hours service were brilliant this weekend.

Oil Industry Client - August 2017

We are very happy with the service you and the team provide. In particular I deal with our dedicated travel consultant and I have to say that she is fantastic. She would do anything to help and has made my life so much easier.

High-end menswear Client - August 2017

Thank you for all of your help and the teams work as always.

Electronics Client - April 2017

One of our Directors used the Online Travel Portal for the first time yesterday and was very impressed.

Environmental Consultancy Client - April 2017

Thank you very much for putting me in touch with your Service Manager, he has been wonderful.

Manufacturing Client - April 2017

Thank you for your help, great service!

Marine Client - March 2017

Thanks for your help on this it was an easy booking for my first one with Sterling and it was really useful having you on the other end!

Marine Client - March 2017

This is all new to me, you've been a great help!

Recruitment Client - March 2017

Thank you for all your help so far. It is very much appreciated.

Industrial Equipment Client - March 2017

I booked my travel through Sterling Travel Management for China and all went really well. So well that I have used you since to go to both Germany and US.

Head of Sales & Operations, Marine Electronics Client - February 2017

Thank you again for your help with the flights for Washington and flights & accommodation for Amsterdam – much appreciated as always.

Marketing Manager, Visual Communications Client - February 2017

Loved the Business Travel newsletter – fantastic!

Business Development Manager, Prestige Corporate Hospitality Venue - February 2017

Thank you for making my life easier with your super fast service. Our travellers are very happy - no hitches whatever!

Office Manager, Software Services - January 2017

As a great (knowledgeable) supporter and super user of Amadeus e-Travel Management corporate online booking tool I really value your feedback.

Tech Panel Chairman, Advantage Focus Partnership - January 2017

I was very impressed with travel consultant who went ‘above and beyond’ for my travel plans last week. Very happy with the fares I was offered.

CEO, Data Storage Services - January 2017

Thank you for all your efforts today, each time you have come back very quickly which has made our lives a bit easier on a quite hectic day.

Global Consultancy Specialists - January 2017

We have been with Sterling Travel Management for nearly a year now, it has been a real success for us and I thank you and all at Sterling for your efforts and hard work.

IT Software Solutions Client - December 2016

I just wanted to send you a quick email to let you know how happy I am with the service.

Service Desk Co-ordinator, Global Audio Visual Client - November 2016

Your team have always delivered a first class service with my requirements.

Purchasing Manager, Recruitment Client - October 2016

I always receive an excellent service from the Sterling team.

Managing Director, Industrial Minerals Client - August 2016

Thank you for your prompt response. Appreciate you excellent service.

Office Manager, Oil Industry Client - August 2016

The service was excellent... Sterling's Business Travel consultant sorted us out with brilliant customer service, and I couldn't have asked for more.

Purchasing Manager, Marine Industry Client - June 2016

We are very happy with the service Sterling Travel Management provide for us, very pleased indeed.

Purchasing Manager, Software Developer Client - May 2016

Many thanks for all the help you've given me in both the booking and the cancellation of the trip. I don't know what I'd have done without you.

Managing Director, Construction Client - March 2016

I just wanted to write personally to say thank you for all your help and support - excellent and professional at all times. It's a pleasure working with Sterling.

PA to Commercial Director, International Growers Client - February 2016

Thank you very much for your help! It's an absolute nightmare for us when a contractor misses their flight and you have hugely eased my stress this morning!

Maritime Client - January 2016

I have been making bookings through Sterling and I must compliment your Reservations Team on their professionalism and efficiency.

PA to CEO, International Growers Client - January 2016

As a new client we have already received excellent service to date and shall be continuing to utilise your services as we make our travel plans for 2016 onwards.

Engineering Client - January 2016

I would like to express my thanks and gratitude for taking the time to meet with me today, which proved to be extremely informative.

Maritime Client - December 2015

Thanks for all the good service this year. I've been in touch with your Service Manager on a number of occasions and he's done a really good job on our CEO's travel.

UK Sailing Client - November 2015

Thanks to your team for your usual excellent support.

Electronics Client - November 2015

Thank you so much for your assistance with the Copenhagen flights. As always, the service provided by Sterling was excellent.

UK Growers - October 2015

Team's been amazing as always!

Software Services Client - August 2015

The flight was sorted in rapid order so many thanks for the swift and efficient service

Specialist Equipment Supplier - August 2015

Really excited about using the Online Travel Portal!

Online Media Client - July 2015

I have found your help a great benefit, thank you.

Specialist Computer Manufacturers - July 2015

Many thanks for your swift response to my problem last night. Appreciated!

Software Engineering Client - July 2015

You and your colleagues at Sterling have always been very helpful.

Cloud-based Solutions Provider - June 2015

All team members that have been in touch with me have been very efficient and helpful.

Simulation and Training Industry Client - May 2015

Service is great as always.

Engineering Client - May 2015

Dubrovnik Business Incentive -

Very successful trip. Dubrovnik proved to be a popular choice, clean, attractive and friendly. Hotel was also excellent, great food, service and location. Ground handlers were superb throughout, very attentive, organised, punctual and discreet with regards to budgets. Everyone loved it!

Insurance Client - May 2015

I have to say Sterling has provided very positive and excellent service.

Marine Client - May 2015

If I had to spend time looking up all flight options during my day, I would commit harakiri! There aren’t enough hours in the day as it is ­ so your support is hugely appreciated!

Food Industry Client - May 2015

Thanks for all your help this week. I know it's been manic but I really do appreciate the help you have given us!

Marine Client - April 2015

The Hotel Shopper tool is brilliant! I must say it has been a pleasure dealing with Sterling. Fantastic, quick, easy and painless set up.

IT Services Client - March 2015

I am very impressed with the service from Sterling Travel Management. You really have been on the ball.

Marine Industry Client - February 2015

Thank you for all your 'attention to detail' with my request.

Engineering Client - February 2015

Thank you so much for your time and patience, you were a godsend!

Healthcare Client - January 2015

The group trip went well and many thanks for your help with the flights.

Dental Client - January 2015

I would like to thank you for the assistance you provided with the last minute arrangements for the Manchester trip. As always you went the extra mile and we couldn’t have finalised the trip without you. The service provided by Sterling continues to be excellent and I am very pleased to be working with you.

UK Growers - December 2014

Sterling’s online management reporting tool should prove useful as we are currently looking at next year’s budget.

Bespoke tailors - December 2014

Many thanks for taking the time to explain the Online Travel Portal. It was very interesting and informative and we are looking forward to getting to use the system.

Engineering Client - November 2014

What a treasure you are... thank you for the fabulous service.

Electronics Client - November 2014

I would like to thank you for making the transition over from our previous agent to yourselves, you made it easy for us with the setup of the online booking system - it was very smooth.

IT Recruitment Client - October 2014

Thank you for these monthly reports they are helpful and my colleagues in Finance tell me the statements are also very good, easy to follow/track and accurate.

New IT Recruitment Client - September 2014

Your after hours team sorted me out very well and got me on to a later flight that day. Please thank them for me.

Sailing Client - August 2014

You have "wowed" us both completely with the speed of this booking.

Engineering Client - August 2014

Your team is doing a great job supporting us.

Software Services Client - July 2014

Just to back up what I told you over the phone I would like you to pass on my thanks to Sterling Travel Management for exemplary help over some difficult travel arrangements to Denmark in June. Sterling were extremely helpful in sorting out travel option in a prompt and efficient manner. I could not ask for more.

Global Consulting Client - June 2014

Thanks for all your help and putting up with the changes, etc. I am impressed with the schedules you have sent - I used to have to produce these so has saved me some time.

Electronic Safety Systems Client - May 2014

Very happy with Justin’s speedy replies and great fares.

Marine Electronics Client - May 2014

I would like to thank you very much for the great assistance in organising/modifying last minute flights.

Yacht Building Client - May 2014

Justin was very helpful and proactive. Really pleased with the service we receive from Sterling Travel Management.

Merchandising Client - April 2014

Thanks, really appreciate your assistance with this one.

Aviation Industry Client - April 2014

This has reminded me what a valuable service you and Sterling provide so thanks very much!

Medical Technology Client - April 2014

We were both very impressed with the demonstration and Q&A covered in the meeting.

Prospective Insurance Client - March 2014

You are a star many thanks for this. (Compliment to Service Manager)

Engineering Client - March 2014

You have a very good phone manner, by the way.

Marketing Research Client - February 2014

I am very happy with the service provided and it has proven easy to book hotels/flights etc when required.

Medical Technology Client - February 2014

I am happy with the monthly management reports and your weekly statements are a real aid to our checking processes, thank you.

Engineering Client - January 2014

I would just like to say a huge thank you to Sterling for the service you have provided.

It has been a pleasure dealing with your staff who have dealt with some tricky bookings and requests from our company and have worked hard to supply us with expert knowledge and assistance.

You have a very professional team and I look forward to working with you all in 2014.

UK Growers - January 2014

Complete star!

Information Services Client - January 2014

I would like to thank all of your team especially Justin for all of your help with our travel, we wouldn’t be able to manage without you all.

Oil & Gas client - December 2013

We are all very happy with the service and support we get from yourselves.

Oil & Gas client - November 2013

Thanks for all your help - your patience with this messy process is much appreciated!

Naval Engineering client - November 2013

Your team have been a great pleasure to work with so please pass my thanks to them.

Software Service client - October 2013

Thanks Mark! I was saying to one of the Directors yesterday that you’re worth more than your weight in gold!! I appreciate all your help.

Medical client - September 2013

Thank you guys for all your support. Amazing working with professionals like you. Thanks a zillion.

Bespoke tailors - September 2013

Many thanks for your excellent service.

Electronics company - August 2013

I wanted to say a big thank you for sorting out my recent travel plans to the Far East. It was as normal totally seamless and your recommendation to use Cathay Pacific was a very good one. They are definitely the best airline I have ever flown with.

Electronics client - May 2013

Amazing, you really are the life saver I was led to believe in.....

Energy client - April 2013

Perfect service again - much appreciated!

Defence client - March 2013

All worked fine in NZ! Many thanks. I look forward to using your services in future.

Recruitment client - February 2013

Exceptional service!

Global Consulting client - September 2012

Thanks for your assistance - excellent service! I will be in touch if we have any other requirements.

Global Consulting client - July 2012

You have been incredibly helpful over the past few weeks with trips to China and Australia.

Recruitment client - June 2012

Thank you so much for all your help with this itinerary you have been great.

Technology client, Hook - April 2012

You were very professional and very patient with me as I was totally stressed and stranded in Madrid. I have just got home now thanks to you. I really appreciate everything you have done you went the extra mile for me.

Telecommunications client, Basingstoke - April 2012

Your service is always excellent! Hope we use you guys again more in future since you always provide great service.

Telecommunications client, Basingstoke - March 2012

Brilliant... great service as always. Thanks

Telecommunications client, Basingstoke - February 2012

I just thought I’d let you know that I have had very positive feedback from our engineers that used the out of hours service at the weekend. They said they were extremely helpful and made it very easy for them to get the help they needed.

Engineering Industry client - January 2012

I think you’ve got a great team there.

Sailing Association client - January 2012

Thank you all for the excellent service and support you have provided to us.

Software Industry client, Newbury - December 2011

I would just like to say what a dramatic improvement we have had in our travel management since Sterling travel took over.

Oil & Gas Industry client, Winchester - October 2011

Thanks for the excellent service as usual!

Software Industry client, Newbury - August 2011

Thank you Sterling Travel Management! Great service and support as usual.

Defence client, Durham - September 2010

Staff at Sterling Travel Management stayed behind normal working hours to accommodate sorting the flights for my boss. Thank you for your efficiency.

Telecommunications client, Basingstoke - September 2010

I wanted to say thank you to you and your team for looking after my travel over the years. I appreciate the professionalism and good humour that I always experienced, and travelling in the future will never be so easy or pleasant! Hopefully I will have chance to use you again sometime in the future.

Telecommunications client, Reading

I would also like to take this opportunity to thank you for organizing our Engineers flights from Vietnam (during the volcanic ash disruption) as without your help our Engineer would still be there now.

Fareham client

I'm actually on board and we seem about to take off as planned. I had a lot of hassle with the Virgin re-booking in spite of having all the references. A really big thanks for your help on this!

Telecommunications client, Basingstoke

Thank you for your help! I can see the considerable benefit of using a travel agent when the unforeseen happens and one really needs help.

Southampton client

It is a great pleasure doing business with your company.

Insurance client, Southampton

I have just been talking to Sterling Travel Management who have very efficiently organised our New York flights for next month. They are also able to assist with event management, other incentives etc. and can help us in deciding on a decent location for next year's trip.

Managing Director, Southampton client

I hope you don't mind me contacting you direct, but felt that I should bring to your attention the excellent service that I have received from Grace this week. Without Grace's perseverance, I doubt that the trip would be going ahead - she continued to liaise with the various airlines and was successful, not only in obtaining flights for my traveller, but also the airlines that offered the most direct and cost-effective solution. On top of this, she has today once again liaised with the airline on my behalf and arranged for a chauffeur drive for my traveller. All in all, excellent service, for which I am extremely grateful.

Cardiff client

Thank you for your superb help sorting out our trip to Las Vegas. Justin was delightful and efficient.

Southampton client

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