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Following the acquisition of Sterling by Global Travel Solutions Group, we are now trading under the Traveleads brand name, merging with the brand to form a single travel management company within the group. Moving forward as a combined entity, we look forward to leveraging the partnership to find synergies, deliver more for our customers and further consolidate Traveleads’ position as one of the UK’s leading travel management companies.

Traveleads is committed to maintaining and further enhancing the excellent relationships Sterling have held with their customers over the years. With almost 50 years’ experience working with a number of renowned brands across sports, energy, manufacturing, retail and more, Traveleads’ team of specialists know the travel industry inside out and prides itself on partnering seamlessly with clients to offer expert advice and support.

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Your Southampton team continue to stand ready to support you in partnership with the wider Traveleads team, and can now be contacted on the below details.

For booking enquiries, please contact:

t: 0113 245 7745      e:

For online booking support, please contact:

t: 0113 207 0149     e:

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Sterling Travel Management

Phone +44 (0)23 8068 2610
Phone +44 (0)23 8033 0111
Sterling Travel : News : Malaysia Airlines implements 'Positive Boarding' at Heathrow

Malaysia Airlines implements 'Positive Boarding' at Heathrow

 1 May 2014

Malaysia AirlinesMalaysia Airlines is now using London Heathrow Airport's ‘Positive Boarding’ technology in order to ease airport processes and reduce flight delays by enabling the airline to know if the passengers are airside in the Departure area of the airport, or otherwise.

Heathrow Positive Boarding Technology‘Positive Boarding’ is a technology designed to direct passengers to the correct boarding gate and to manage their time better so that passengers arrive at the boarding gate on time and reduce delays in flight departure.

Following check-in, passengers entering the Departure area at London Heathrow Airport will be required to scan their boarding pass at an automated gate. The barcode information will verify flight details and the designated boarding gate. This information will be displayed on the screen so passengers will know if they are in the right terminal, or otherwise.

The system also allows the airline to know if passengers landside or airside, ie already in the Departure area, as well as passengers who are unlikely to make their flights given the time it takes to go through the stringent airport processes of Security and boarding.

With the implementation of ‘Positive Boarding’, passengers are required to:

  1. Check-in for their flight no later than 45 minutes before departure time
  2. Clear Security check point (located after the automatic gate) at least 35 minutes before departure time

If the system does not allow passenger to pass the automatic gate, passengers will have to return to the Malaysia Airlines check-in counter to seek assistance.

Heathrow Positive Boarding Technology gates

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