From 15 October 2013, Air France and KLM will use Heathrow Airport's ‘Positive Boarding’ automated technology at Terminal 4. This will not only improve the passenger experience but also the punctuality of departing flights.
How does it work?
After check-in and upon entering security, travellers are required to scan the barcode on their boarding pass at an automatic gate. The system will verify the ticket and open to allow you through to security.
Minimum clearance times for entering departures:
- at least 30 minutes before departure for Economy passengers
- at least 20 minutes before departure for Business passengers
If you are attempting to enter departures with too little time before your flight is due to depart, you will be asked to return to check-in and seek assistance.