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Sterling Travel : News : Winter storm Triton USA

Winter storm Triton USA

 13 Mar 2013

British Airways logoA new storm surge is heading east across The Rockies and expected to hit the mid-west USA Plains over the weekend. Wide spread transport disruption is expected.

Advice for BA (125) ticketed customers whose AA, BA or IB flight is still OPERATING

Airports affected DEN (Denver - BA point)
ALO (Waterloo, Iowa)
ASE (Aspen, Colorado)
COS (Colorado Springs)
CWA (Central Wesconsin)
DRO (Durango, Colorado)
DSM (Des Moines, Iowa)
EGE (Eagle County, Colorado)
GJT (Grand Junction, Colorado)
GUC (Gunnison, Colorado)
HDN (Hayden, Colorado)
JAC (Jackson, Wyoming)
LSE (La Crosse, Wesconsin)
MTJ (Montrose, Colorado)
MQT (Marquette, Michigan)
Tickets issued by 08 March 2013
Ticket Travel dates 10 - 11 March 2013
New Travel dates 10 - 14 March 2013
Rebooking Allowance Same class, same cabin
Destination Change on tickets No
Refunds Allowed No 

Advice for BA125 customers whose BA, AA or IB flight is cancelled

  • Rebook onto the next available BA or if JB routing BA, BA codeshare on an American Airlines (AA) operated flight or BA codeshare on an Iberia (IB) operated flight, to the same destination (same cities/can be different airports), within 3-day period before or a 14-day period after the scheduled departure time of the original flight. If the same booking class is not available then the lowest class in the same cabin may be booked.  If required the ticket validity may be extended.
  • Rebook onto a BA or if JB routing BA, BA codeshare on an AA operated flight or BA codeshare on an IB operated flight to the same destination (same cities/can be different airports), more than 3-days before or more than 15-days after the scheduled departure time of the original flight. Rebook in the same class and cabin.  Travel must take place within the ticket validity of the original ticket purchased.
  • Refund the ticket purchased to the original form or payment
    If the passenger declines the options to rebook to the same destination or refund, then they may be offered the option to reroute following the guidelines below.
  • Rebook onto the next available flight on BA prime, BA codeshare on an AA operated flight or BA  codeshare on an IB operated flight to the nearest alternative gateway within a max 300 miles* radius. If the same class is not available then the lowest class in the same cabin may be booked and travel must take place within the original ticket validity.

Passengers are advised that the onward travel between the alternative gateway and original destination will be at the passenger's own expense, including consequential expenses e.g. car hire, parking costs.

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