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Following the acquisition of Sterling by Global Travel Solutions Group, we are now trading under the Traveleads brand name, merging with the brand to form a single travel management company within the group. Moving forward as a combined entity, we look forward to leveraging the partnership to find synergies, deliver more for our customers and further consolidate Traveleads’ position as one of the UK’s leading travel management companies.

Traveleads is committed to maintaining and further enhancing the excellent relationships Sterling have held with their customers over the years. With almost 50 years’ experience working with a number of renowned brands across sports, energy, manufacturing, retail and more, Traveleads’ team of specialists know the travel industry inside out and prides itself on partnering seamlessly with clients to offer expert advice and support.

Existing customers

Your Southampton team continue to stand ready to support you in partnership with the wider Traveleads team, and can now be contacted on the below details.

For booking enquiries, please contact:

t: 0113 245 7745      e:

For online booking support, please contact:

t: 0113 207 0149     e:

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Sterling Travel Management

Phone +44 (0)23 8068 2610
Phone +44 (0)23 8033 0111
Sterling Travel : News : Winter storm Saturn affecting the North of the USA

Winter storm Saturn affecting the North of the USA

 6 Mar 2013

British Airways logoWinter storm Saturn is impacting the North of the USA, which could cause disruption to travel.

Advice for travellers flying with British Airways on AA, BA or IB operating flights to or from the destinations listed below.

Airports affected FAR (Fargo)
FSD (Sioux Falls)
MSP (Minneapolis)
RST (Rochester)
LSE (La Crosse)
CID (Cedar Rapids)
DBQ (Dubuque)
ALO (Waterloo)
DSM (Des Moines)
MLI (Moline)
ORD (Chicago)
Tickets issued by 03 March 2013
Ticket Travel dates 03 - 05 March 2013
New Travel dates 04 - 08 March 2013
Rebooking Allowance Same class, same cabin
Destination Change on tickets No
Refunds Allowed No 

Advice for BA125 customers whose BA, AA or IB flight is cancelled

  • Rebook onto the next available BA or if JB routing BA, BA codeshare on an American Airlines (AA) operated flight or BA codeshare on an Iberia (IB) operated flight, to the same destination (same cities/can be different airports), within 3-day period before or a 14-day period after the scheduled departure time of the original flight. If the same booking class is not available then the lowest class in the same cabin may be booked.  If required the ticket validity may be extended.
  • Rebook onto a BA or if JB routing BA, BA codeshare on an AA operated flight or BA codeshare on an IB operated flight to the same destination (same cities/can be different airports), more than 3-days before or more than 15-days after the scheduled departure time of the original flight. Rebook in the same class and cabin. Travel must take place within the ticket validity of the original ticket purchased.
  • Refund the ticket purchased to the original form or payment

If the passenger declines the options to rebook to the same destination or refund, then they may be offered the option to reroute following the guidelines below.

  • Rebook onto the next available flight on BA prime, BA codeshare on an AA operated flight or BA  codeshare on an IB operated flight to the nearest alternative gateway within a max 300 miles* radius. If the same class is not available then the lowest class in the same cabin may be booked and travel must take place within the original ticket validity.

Passengers are advised that the onward travel between the alternative gateway and original destination will be at the passenger's own expense, including consequential expenses e.g. car hire, parking costs.

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