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Sterling Travel : News : KLM introduces baggage fee on short-haul flights

KLM introduces baggage fee on short-haul flights

 1 May 2013

KLM logoKLM is to become the first of the major European legacy airlines to start charging passengers to check in their baggage for short-haul flights.

The implementation of the new KLM Economy baggage policy was originally planned for 22 April, however due to technical issues it has been delayed until 14 May 2013.

As of 14 May 2013, travellers in the Economy cabin will have the option to travel with just carry-on baggage or to check in baggage at a fee.

You can check in 1 suitcase for free, if:

  • You are a Flying Blue member (enrol now and you’ll earn Miles too!).
  • You are a Sky Team Elite Plus member.
  • You are travelling on a corporate or a BlueBiz account.
  • You book a fully flexible ticket (booking class Y or B) within Europe.
  • You are flying to and from Belarus, Georgia, Italy, Russia or the Ukraine. Or on an intercontinental KLM flight ­ including if you will be flying within Europe as part of an intercontinental journey.

Fees for the first checked baggage (one way):

  • KLM website / Travel Agent - €15 / £15
  • At the airport - €30 / £30

All passengers continue to take advantage of 1 piece of hand luggage up to 12kgs plus a laptop or handbag as well as complimentary snacks and drinks.

Q&A Paid Option Baggage

  1. What is the proposition paid option baggage?
    The passenger has to pay a fee for check-in baggage (not carry-on baggage) when the passenger travel on a European flight in Economy class on KLM. That is, when the passenger starts and end his flight within Europe.

    For example:
    In case a non Flying Blue member has bought a ticket Manchester ­ New York, via Amsterdam does the passenger need to pay for check-in baggage between Manchester and Amsterdam?
    No, because you have a connecting flight to New York. The baggage fee applies only if the passenger starts and ends his flight within Europe. For flights with a intercontinental connection the fee is not applicable.

    Another example:
    In case a passenger has bought a ticket Manchester ­ New York, with a stopover in Amsterdam, does a customer need to pay for the baggage fee?
    Yes, in case a passenger is not in the exemption group, due to the stopover he/she need to pay for the flight Manchester-Amsterdam
  2. When will the baggage fee be introduced?
    The baggage fee will be introduced from the 14 May 2013. This is for tickets issued on/after the 14 May 2013, for travelling on/after the 14 May 2013.
  3. The passenger already bought a ticket but will travel after 14 May 2013. Will he/she have to pay for the baggage?
    No, for the passengers who bought an economy class ticket before 14 May 2013 and travel after 14 May 2013, the baggage fee is not applicable.
  4. The passenger already bought a ticket (before the 14 May 2013, travel after 14 May 2013) and decides to change the date of the flight(s). Will he/she have to pay for the baggage?
    In case of reissue before original travel the new fare at date of reissue will be applicable. After the 14 May 2013 a baggage fee is applicable.
  5. Will the baggage fee apply for all routes in Europe?
    The baggage fee applies for all routes within Europe on KL marketed flights, with the following exceptions:
    Routes to and from:
    - Italy
    - Russia
    - Ukraine
    - Turkey
    - Georgia
    - Belarus
  6. Which partners are excluded?
    The following partners are out of scope:
    - Alitalia
    - Aeroflot
    - Rossiya
    - Ukraine
    - Belavia
    - Georgian
  7. Are the code share partners also included?
    The following code share partners are included:
    - Aer Lingus
    - Air Baltic
    - Estonian
    - Fly Be
    - Air Europa
    - JAT
    - Air Bulgaria
    - Cyprus
    - Czech
    - Tarom
  8. How many hours/days prior to departure can a passenger book the paid option baggage?
    Until a half hour before departure at the airport.
  9. What is the hand baggage allowance at KLM?
    Passengers travelling in Economy cabin are allowed to bring 1 piece of hand baggage (maximum L55xW25xH35cm), and one accessory item. Hand baggage, including accessories, may not exceed 12 kg.
  10. Does the passenger have to pay for hand baggage as well?
    No, the hand baggage is for free.

Please check KLM baggage policy for additional information.

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