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Sterling Travel : News : Iberia staff strike 18 - 22 February 2013

Iberia staff strike 18 - 22 February 2013

 12 Feb 2013

Iberia logoIberia's cabin and ground staff have called for industrial action from Monday 18 to Friday 22 February 2013, which may disrupt services operated by Iberia Airlines, as well as flights operated on behalf of Iberia by Iberia Express and Air Nostrum.

The following guidelines apply for BA (125) ticketed passengers with Iberia flights currently OPERATING:

Routes affected All sectors booked as a BA codeshare on an IB operated flight or IB prime operated by Iberia (or Iberia Express/Air Nostrum on behalf of IB)
Tickets issued by 8 February 2013
Ticket travel dates 18 - 22 February 2013
Rebook option Rebook the same route onto an alternative BA codeshare on an IB operated flight or IB prime flight operated by Iberia (or Iberia Express/Air Nostrum on behalf of IB)
  • up to 3 March 2013, if the same booking class is not available then the lowest class in the same cabin may be booked
  • from 4 March to 30 June 2013, in the same class as original. If not available a higher class may be used provided any fare difference is collected. Change penalties will not apply.
OR
Refunds Yes
Notes
  • BA operated services LHR-MAD-LHR are not a rebook option
  • Rebook/refund options need to be actioned by 15 March 2013

Advice for BA125 customers whose BA codeshare on an IB operated flight or IB prime flight is CANCELLED:

Rebook onto the next available BA, BA codeshare on an IB operated flight or IB; if JB routing BA codeshare on an AA operated flight or BA codeshare on an OpenSkies (EC) operated flight, to the same destination (same cities/can be different airports), within 3-day period before or a 14-day period after the scheduled departure time of the original flight. If the same booking class is not available then the lowest class in the same cabin may be booked. If required the ticket validity may be extended.

Rebook onto a BA, BA codeshare on an IB operated flight or IB; if JB routing BA codeshare on an AA operated flight or BA codeshare on an EC operated flight, to the same destination (same cities/can be different airports), more than 3-days before or more than 15-days after the scheduled departure time of the original flight. Rebook in the same class and cabin. Travel must take place within the ticket validity of the original ticket purchased. (If booked on BA codeshare on an AA operated flight or BA codeshare on an IB operated flight and you are changing to a different operating carrier, please check the class mapping)

Refund the ticket purchased to the original form or payment

If the passenger declines the options to rebook or refund, then they may be offered the option to reroute to an alternative gateway following the guidelines below. Onward travel between the alternative gateway and original destination will be at the traveller's own expense, including consequential expenses e.g. car hire, parking costs.

Rebook onto the next available BA, BA codeshare on an IB operated flight or IB; if JB routing BA codeshare on an AA operated flight or BA codeshare on an EC operated flight, to the nearest alternative gateway within a max 300 miles* radius. This must be booked in the lowest class in the same cabin and travel must take place within the original ticket validity.

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